Deflect support tickets
Point it at your help center and docs. Visitors get instant, cited answers to the questions your team answers over and over — and the ones it can’t answer become a clean human handoff.
· docsbot
Answers from your content. Never made up.
A support chatbot that replies only from your docs, website, and PDFs — every answer cited, its faithfulness measured, and an honest “I don’t know” when the answer isn’t there.
Invite-only · set up for you · no credit card
The difference
It would rather say “I don’t know” than make something up.
- Grounded. Replies come from your content only — not the open web, not the model’s imagination.
- Cited. Every answer links to the source it used, so trust is one click away.
- Measured. We score answer faithfulness against the sources and hold a high bar before anything ships.
- Honest. When the answer isn’t in your content, it says so — and offers a human.
Where it fits
One bot, three jobs.
A site assistant that won’t go rogue
Drop it on a client site to answer from their pages alone. No hallucinated promises, no off-brand tangents — just grounded answers, every one traceable to a source.
Answers from your internal knowledge
Turn scattered runbooks, policies, and PDFs into one place to ask. The bot only speaks from what you’ve given it, so the answer is the document — not a guess about it.
How it works
Live in an afternoon, not a quarter.
No prompt engineering, no data pipeline to build. You bring the content; we handle the rest and tune it to clear a measured faithfulness bar before it goes live.
Point it at your content
Add a website, upload docs and PDFs, or both. Ingestion crawls, chunks, and indexes — no manual tagging.
It learns only that
Answers are grounded strictly in your sources. There’s no open-web guessing and no training on someone else’s data.
Visitors get cited answers
Every reply links back to the exact source it came from, so anyone can check the work in one click.
Humans step in when needed
When confidence is low or a visitor asks, the conversation hands off to your team — with a five-minute email fallback so nothing is dropped.
Cited
Every answer links back to the source it came from.
Measured
Faithfulness is scored against your sources — held to a high bar.
5 min
No good answer? A human is looped in, with an email fallback.
See it answer from your content.
Tell us about your docs and where the bot should live. We’ll set up a tailored demo and provision your access.